We want to make you feel confident & comfortable in your purchase, so we made our policy for returns & refunds fairly simple.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
- You have 30 days from purchase to initiate a return or refund request.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be damaged from shipping and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to our fulfillment center, doing so will void any chance of a refund.
We only replace items if they are defective or damaged. If you feel that you qualify for an exchange, please send us an email at Info@USACarworld.com
To return your product, you must first contact Info@USACarworld.com and receive authorization.
All shipping costs are non-refundable. If you receive a refund, the cost of return shipping fee may be deducted from your refund, as well as any upgraded shipping options from your original purchase (ex: Standard Shipping Plus / Expedited).
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
You may be eligible to cancel your order if it has not entered the processing phase. Order cancellations are not valid once an order has been processed or shipped. There are no exceptions to this policy.
Any valid cancellations are subject to a $5 or 10% (whichever is greater) cancellation fee due to payment processing.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, please contact us at Info@USACarworld.com.
We take every step possible to alert our customers about potential delivery delays, both before and after the purchase process. We will do our best to make things right, however, please note that order delays do not qualify for refunds.
If you believe your order may have been lost in transit, please contact us at Info@USACarworld.com. We will not be held responsible for "stolen" or "missing" items that have been confirmed delivered by courier services.
It is up to the consumer to properly enter their correct shipping address. We will not be held responsible for lost product in transit due to incorrect addresses, courier error, moving, or any similar concept.
We carefully package all of our items to reduce any chance of damage in transit. If you believe your order has been damaged in transit, please contact us at Info@USACarworld.com.
